Who does your taxes?

I'm asking for myself and to gather info for anybody else who may need pointed in the right direction. My family has used the same preparation service for about a decade, however, last year they screwed it up. We even paid for the "if we make a mistake, we'll pay to fix it" insurance, yet they claimed them forgetting to check a box was not their fault. So we ended up scrambling to pay extra taxes in the middle of the year.

Point being: we're looking for a new tax preparation company or person this year. And I know a lot of Missoulians are too. I'll gather your answers to share with our listeners, thank you in advance for your advice!

Who does your taxes?